We have used Mountainside Glass on three separate occasions. Each time we have received prompt, professional, top-quality service. Jesse and Debra went above and beyond what was expected. If we find ourselves in need of glass repair/replacement in the future, without hesitation we will call Mountainside.
I have to tell you that this was the best windshield service we ever had.1st call contact was amazing. The tech was courteous and my husband came home during the install and said he was very nice and HE VACCUMED MY TRUCK! OMG who would have expected that? The tech changed the employee sticker to the new windshield and removed what was covering the vin number, even laid lost pennies on the seat and then this follow up email just to make sure that everything went well... JUST AWESOME SERVICE Thank you and we are customers for life!
I can’t tell you how many calls we get soliciting windshield replacement, with all kinds of enticements — gift cards, dinners, trips, etc. Last time we needed replacement we chose one of the big-name companies — and they did a TERRIBLE job. Whenever I drove on the freeway the air coming around my windshield whistled because of the gaps in the adhesive. This time we took the advice of our wonderful mechanic and went local — with Mountainside. Jesse (the owner) arrived promptly and was very friendly. He replaced both our windshields — taking time to show me why I’d had the whistle and dust problem since the last job. and making sure to remove the moulding before installing the windshield, while our last tech had just squirted some adhesive under the moulding and shoved the windshield underneath. Jesse even VACUUMMED both vehicles and cleaned up all signs that he’d been there. Mountainside is a local (Chandler) family-owned company. Jesse and his wife run all aspects of the business themselves, and they have excellent, friendly customer service to boot. They worked with our insurance company regarding our coverage, so the whole experience was absolutely no-hassle for us. Stay away from the big guys, buy local! I’d recommend them most highly for windshield replacement.